1. How do I buy a list or product on your site?

To purchase a digital product, simply browse through our listings and select the product you wish to buy. Add it to your cart, complete the payment process, and you will receive your download link within 12 Hrs after payment confirmation.

2. How do I get the digital files after purchasing?

Once you complete your purchase, you'll receive an access the digital file via the email sent to you. Ensure your email address is correct to avoid any delivery issues.

3. Is there a refund policy?

As our products are digital and instantly accessible, we do not offer refunds after purchase. Please ensure that you’ve reviewed the product details before making your purchase.

4. How can I contact you for support or inquiries?

You can contact us through our support email at info@shineadagency.com or use the contact form available on our website. We aim to respond to all inquiries within 24 hours.

5. What should I do if I face any issues with my purchase?

If you experience any difficulties with your purchase, download, or file access, please reach out to our support team at info@shineadagency.com (or) Whatsapp At 8522077793. We’re here to assist you and resolve any issues you may encounter.