Privacy Policy

Last updated: 24 August 2026

This Privacy Policy explains how Excelwala (operated by Shining DOOH LLP) collects, uses, and protects information, both about you as a customer and within the data products we sell.

1. Two Kinds of Data This Policy Covers

This policy covers two separate things, and it's important to keep them distinct:

  • Your data — information we collect about you as a visitor or customer of excelwala.co.in (name, email, phone, payment details, browsing activity)
  • Product data — the business contact information (of Listed Parties) contained within the data files we sell, which is compiled from publicly available sources and is not personal information about our customers

2. Information We Collect From You

When you visit or purchase from excelwala.co.in, we may collect:

  • Contact details you provide at checkout — name, email address, phone number, billing address
  • Order and payment information, processed securely through our payment gateway (Excelwala does not store your full card or banking details)
  • Basic website usage data (such as pages visited, device/browser type) via standard analytics and cookies

3. How We Use Your Information

  • To process and deliver your order
  • To communicate with you about your purchase, including support requests
  • To send occasional updates or promotional offers, only if you have not opted out
  • To improve our website and product offerings

We do not sell or rent your personal contact information to third parties.

4. About the Business Contact Data We Sell

Our data products contain business contact information (such as company name, phone number, address, and category) compiled from publicly available sources such as Google Maps and Google Business listings. This is business information about third-party companies, not personal data collected from our own customers, and is provided as "qualified data" as described in our Terms and Conditions — organised and structured, but not individually verified by us.

If any business or individual listed in our data wishes to have their public listing information removed from our products, they may contact us and we will review the request in good faith.

5. Data Security

We take reasonable technical and organisational measures to protect customer information from unauthorised access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve browsing experience, remember preferences, and understand site usage. You can control or disable cookies through your browser settings.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below, subject to applicable law, including the Digital Personal Data Protection Act, 2023.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

For any privacy-related questions or requests, please reach us on our Contact page.